nia runs services for women and girls who have been subjected to sexual and domestic violence and abuse, including prostitution across East London. I worked with the team to develop their new website, involving staff and service users throughout the development phase. I started by running a site mapping exercise with the executive team to establish a structure for the website before leading a session with the full staff team which focused on desired features and content. After a design had been approved, I ran a session with staff and service users to test the prototype. Since launching the website, nia have asked me to develop other printed materials for them and I continue to support them with website updates.